FAQ

Liten is a SaaS URL shortener for creating short links, tracking clicks, building public link pages, running campaigns, and using configured URL safety checks.

Yes. The Free plan supports up to 10 active links, basic click tracking, OAuth sign-in, and safety checks. Free redirects use a waiting experience that may highlight Liten features.

PLUS raises the active-link limit to 100 and adds My Page, 5 pins, and basic 30-day per-link stats. PRO raises the limit to 1,000 and adds direct redirects, manual page link slugs, 50 pins, full analytics, link expiration, password protection, campaigns, and eligible verified interstitials.

PLUS costs USD 1 per month. PRO costs USD 7 per month. You can cancel anytime, and paid access remains active until the end of the current paid billing period.

Paid plans have no trial. Completed subscription charges are not refundable by default, except where mandatory law requires otherwise.

Create a short Liten URL and share it anywhere. Free and PLUS links use a waiting screen that may highlight Liten features; PRO links can redirect directly when eligible.

Root short-link slugs are generated automatically for every plan. PRO can choose manual slugs for links published inside My Page.

A public link page is available on PLUS and PRO. PLUS supports up to 5 pinned links; PRO supports up to 50 pinned links with the same display, icon, and ordering controls.

Yes. PRO accounts can add link expiration and password protection. Password-protected links show an unlock gate before redirecting.

Yes. Authenticated link owners can generate Liten-verifiable QR codes for their own links. QR generation is an owner capability, not a Free/PLUS/PRO differentiator, and does not prevent physical replacement of printed QR codes.

Yes. Edit the destination of an owned link and its short URL and Liten-issued QR keep resolving through the same Liten path.

Free users get basic account-level analytics. PLUS users get basic 30-day per-link and public-page stats. PRO users get the full dashboard, owned-link analytics, public-page analytics, richer traffic breakdowns, and observable redirect handoff where applicable.

Campaigns help PRO users group links by date window and timezone, then review campaign-specific analytics and printable reports.

The verified creator badge identifies eligible creator accounts using internal trust signals. It is about creator credibility, not a guarantee that every destination is safe.

No. Liten uses protective layers such as URL validation, configured safety checks, blocklists, public reports, and administrative review, but no link platform can guarantee every destination is safe.

Use an available identity provider from the login page. Liten uses OAuth sign-in instead of storing account passwords.

No. Account authentication is handled by your OAuth provider. Link protection passwords, when used, are stored only as hashes.

Liten records operational analytics only for user-owned public surfaces such as short-link redirects, password gates, redirect interstitials, verified interstitials, and @slug public pages. It stores HMAC-pseudonymized IPs plus coarse country, device, browser, OS, primary language, and referrer host data, but not raw IPs, raw user-agent strings, full referrers, query strings, cookies, city, ASN, or screen fingerprints. Google Analytics measures the main public site pages such as home, login, privacy, terms, data deletion, and help. Liten Ads are first-party product placements and do not add third-party advertising tags. These surfaces are not the source of Liten's internal account and link analytics.

You can request account deletion from account settings. Accounts without paid access are deleted through the active deletion flow; accounts with paid access may be scheduled for the current billing period end. If you cannot sign in or need public provider-data guidance, use the User Data Deletion Instructions.

The public FAQ handles common questions. Logged-in users can use the Support area inside the app when the authenticated support portal is enabled. Support remains a best-effort operational channel and does not have a public SLA.

Use the public link-report flow for abusive short links when available. For email contact, use abuse [at] liten [dot] to, security [at] liten [dot] to, or legal [at] liten [dot] to. Logged-in users can also open a support ticket inside the app.